Tidio offers an innovative chatbot solution called Lyro, powered by state-of-the-art Anthropic AI technology. Lyro is designed to assist small and medium-sized businesses in optimizing their customer support capabilities without the need for additional staff. With the ability to swiftly respond to up to 70% of commonly asked customer queries within 15 seconds, Lyro ensures that customers receive the information they require round the clock. Seamlessly integrating with existing customer service software, Lyro also presents users with exclusive, customizable pricing options. In addition to Lyro, Tidio provides a range of other AI-driven features, including live chat, chatbots, and helpdesk support.